One to One Counselling

As well as weekday group discussion meetings, clients may also want to engage in one to one counselling to discuss further matters in confidentiality.

Francis House care staff members are trained in the following:

  • Certificate in Counselling, Exeter University
  • Certificate in Counselling Skills, Central School of Counselling Therapy
  • Motivational Interviewing, Relapse Prevention
  • Introductory Course in Family Therapy, Assoc. Family Therapy (Exeter)



  • BSc (Hons) Psychology, Open University
  • Post Graduate Certificate in Social Sciences, Open University
  • Member of the British Psychology Society
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Key Worker

On admission, clients are assigned a personal Key Worker.

Roles of a key worker:

  • Support and guide the client through all stages of the Recovery Programme.
  • Listen to the client in one to one key worker meetings; with the aim to establish personally tailored therapy and support.
  • Assess client’s recovery goals and achievements.
  • Support Client through Relapse Prevention Plan review and reflections.
  • To build trust as an ongoing confidant.


"Talking about my problems and issues to similar people in the meetings really helped me come to terms with my alcohol addiction."

- Tim -

Discussion groups

Weekday group therapy meetings to discuss and work through a wide range of issues around the topic of alcohol recovery and associated lifestyle changes.

We also have a monthly meeting to discuss the community’s social calendar.

We use these house meetings to encourage discussion and constructive communication.

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